Returns policy

Returns Policy

An Incredible Buying Experience & Returns Policy No receipt required to return goods, just give us your postcode & surname and well track it down. Safe Secure Shopping - Here at HorseBasket.com we use Moneybookers merchant services for 100% secure debit and credit card processing. Our Server is protected by several hardware firewalls and our payment pages are operated by Moneybookers with 128Bit high encryption as standard. This means card payment details are never collected or seen by us and you can have complete piece of mind knowing that all information you enter is safe, secure and fully encrypted. 30 day cooling off period (our competitors offer only 7 day period) – if you’re not completely happy with your purchase we will refund your purchase in full the minute it is returned to us in its original sealed packaging. Get a full product refund or full price e-voucher In the unlikely event that you do return any product because it is faulty we will, in addition to giving you a refund, give you a ‘Free Delivery’ e-voucher valid for 90 days to use online for your next purchase with no minimum order level – NO COMPETITOR OFFERS THIS!